which pass do i buy?
You might have some questions for us. Visit our FAQs
Lift pass and rental package
Lift pass and rental packages include a full day lift pass and performance rental equipment (skis/boots/poles or snowboard/boots).
Lift pass FAQs
Why are lift passes limited?
Fewer people on the mountains means a better on-mountain experience for everyone. By limiting lift passes, we aim for shorter wait times, more room to ski or ride, and more help available from our incredible on-mountain team.
How will I know if lift passes are sold out?
Pass availability is updated on the snow report page. You can also check pass availability for future dates here.
I've already purchased a lift pass. Can I still ski or ride if the mountain is sold out?
Yes! We have already accounted for those with pre-purchased passes to be on the mountain, including pre-purchased: day pass, multi-day pass, season pass, flexi 5-day pass, and earlybird multi-day pass.
If you are a saver season pass holder or an earlybird multi-day pass holder, please be aware that your pass is not eligible for use during the "blackout period" June 29 - July 21, 2024 (Aus & NZ school holidays).
How do the day and multi-day passes work?
Multi-day passes provide you with some flexibility when you can ski or ride. The more days you purchase on your lift pass, the more flexibility you will have:
1 day pass: Ski/ride on the selected day
2 day pass: Ski/ride any 2 days within a 3-day window (starting on the first day of your lift pass)
3 day pass: Ski/ride any 3 days within a 5-day window (starting on the first day of your lift pass)
4 day pass: Ski/ride any 4 days within a 7-day window (starting on the first day of your lift pass)
5 day pass: Ski/ride any 5 days within an 8-day window (starting on the first day of your lift pass)
6 day pass: Ski/ride any 6 days within a 9-day window (starting on the first day of your lift pass)
7 day pass: Ski/ride any 7 days within an 11-day window (starting on the first day of your lift pass)
Can I visit both mountains (Cardrona and Treble Cone) on my day or multi-day pass?
Yes, providing that you purchase a dual mountain multi-day pass. If you know what dates you're visiting and want the flexibility of both mountains the dual mountain multi-day pass is for you.
If you only want to ski at one mountain for the duration of your trip a resort and date specific multi-day pass will work out as the best value for money.
If you want ultimate flexibility, check out the flexi 5-day pass. This pass is available to purchase pre-season only; you can ski or ride whichever mountain you want with no blackout restrictions. Note: flexi 5-day passes can only be purchased online.
I have a day or multi-day pass. Can I reschedule if I can't go up the mountain on a specific day?
Yes, you can reschedule up to 7 days in advance, subject to the capacity available on the day you want to reschedule to. You will need to contact our team to do so and may need to pay a price difference if the new day you choose is at a higher rate.
Do you sell half-day passes?
Half-day passes may become available depending on capacity. Check our pass page after 10:30am on the day you want to ski or ride to see if half-day passes are available.
I don't know when or which mountain I want to visit; what pass would you recommend?
Check out our guide on choosing the right pass for you.
If you want ultimate flexibility, check out the flexi 5-day pass. This pass is available to purchase pre-season only; you can ski or ride whichever mountain you want when you want with no blackout restrictions. Note: flexi 5-day passes can only be purchased online.
What happens with my lift pass and rentals if the mountain closes?
Day pass
If you have purchased a day pass we can reschedule for you to ski or ride on a different day at no extra charge. If you are unable to make any other date, we will provide you with a refund.
To reschedule or request a refund, contact our team or visit our Queenstown Town Office, or Après in Wānaka and speak to one of our helpful team members.
Multi-day pass
If you have a multi-day pass, it includes flexibility for bad weather days. The more days you purchase on your multi-day pass, the more flexibility you will have:
2 day pass: Ski or ride any 2 days within a 3-day window (starting on the first day of your lift ticket)
3 day pass: Ski or ride any 3 days within a 5-day window (starting on the first day of your lift ticket)
4 day pass: Ski or ride any 4 days within a 6-day window (starting on the first day of your lift ticket)
5 day pass: Ski or ride any 5 days within an 8-day window (starting on the first day of your lift ticket)
6 day pass: Ski or ride any 6 days within a 9-day window (starting on the first day of your lift ticket)
7 day pass: Ski or ride any 7 days within an 11-day window (starting on the first day of your lift ticket)
If you cannot use any days on your multi-day pass due to the closed mountains, contact our team to reschedule your days to one outside your pass window or get a refund. If only one mountain is closed, then depending on capacity levels, our team may be able to swap mountain-specific passes to the other ski area.
Lift pass and rental package
If the mountain is closed on the date(s) you selected to use your lift pass and rental equipment, please contact our team or drop into our Queenstown Town Office or Après in Wānaka, and we’ll reschedule your package to be used at another date. If no other dates work for you, we will provide you with a refund.
I've purchased a season pass/flexi 5-day/earlybird pass. Can I still ski or ride if the mountain is sold out?
Yes! We have already accounted for those with pre-purchased passes to be on the mountain, including pre-purchased: day pass, multi-day pass, season pass, flexi-5 day pass, and earlybird multi-day pass.
If you are a saver season pass holder or an earlybird multi-day pass holder, please be aware that your pass is not eligible for use during the peak season period, June 29 - July 21, 2024 (NZ and Aus school holidays).